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Published: March 3, 2025

Optometric Assistant / Receptionist

Milton, ON, Canada | Full Time

InDepth Vision

Start Date: April 2025
Position Type: Full-Time (4-5 days/week)
No Weekends!

We are looking for an enthusiastic individual to join our quickly growing Optometry and Vision Therapy Clinic as a Receptionist. Our focus is to provide the highest quality of vision care for our patients. The applicant needs to be enthusiastic to provide excellent patient care, energetic, professional, detail oriented, and a team player with strong interpersonal skills.

Position Highlights:

  • Full-time (4-5 days/week), with no weekends!
  • Closed between Christmas and New Year’s every year, allowing you to enjoy the holidays with family and friends
  • Optometric experience an asset, but not required – we provide support for your growth and development
  • Competitive wages
  • Work in a team-oriented, collaborative environment focused on patient care and professional development
  • A supportive and fun team culture where we celebrate each other’s successes
  • Exciting plans for clinic expansion in the next few years, offering opportunities for career development and growth within the clinic

Responsibilities include (but are not limited to):

  • Ensure a positive patient experience at the clinic
  • Greet and check-in patients as they arrive to the clinic
  • Assist patients with any questions
  • General reception duties (i.e. scheduling appointments, invoicing, answering calls & emails, etc.)
  • Perform pretesting and diagnostic testing on patients
  • Maintain an up-to-date record of patient information, phone calls, etc. in patient file
  • Assist doctors with contact lens training, and ordering
  • Arrange incoming and outgoing referrals
  • Ensure good patient and office flow
  • Arrange vision therapy assessments and treatment sessions
  • Liaise and coordinate with other health care providers (i.e. optometrists, physiotherapists, occupational therapists, etc) and third parties (i.e. auto insurance adjusters, WSIB, etc)
  • Participate in personal and team development training and initiatives
  • Create and post content to social media and website

If you're an individual who values patient care and is interested in working with a dynamic team in a supportive, growing environment, we want to hear from you!

Interested applicants should send a resume and cover letter to the office. For more information about our practice and team, please visit www.indepthvision.ca.

We look forward to welcoming you to our team!

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