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Published: June 14, 2024

Front Desk / Pre-Tester

New Minas, Nova Scotia, Canada | Full Time

Valley Family Optometry

We’re expanding our family owned-and-operated eye care clinic and are looking for an exceptional Optometry Front Desk/Pre-Tester to join our friendly and professional team.

At Valley Family Optometry, we take pride in providing top-rated eye care by passionate health professionals. We foster real relationships with our patients, taking the time to get to know them. Our two locations in Kingston and New Minas help us serve patients throughout the Annapolis Valley.

Our employees are the heart of our practice and our office culture is strongly collaborative and team-based. We hire friendly, outgoing, personable staff and provide on-site training. Our days are fast-paced, patient-centered, and fun – with lots of learning opportunities each and every day.

Are you warm, outgoing, flexible, and adaptable? Do you love people and love to learn? Can you work both independently and on a highly collaborative team? Are you professional and responsible? Do you have a positive, can-do attitude? In short, are you awesome and exceptional?

As our Optometry Front Desk/Pre-Tester, you will fill a combined patient service and technical assistant role. Front desk responsibilities include answering a high volume of calls, booking appointments, greeting in-office patients and maintenance of patient electronic records, third party billing and financial records. Pre-Testing duties include performing diagnostic testing and pre-exam testing, maintaining patient flow through the clinic and updating patient electronic records.

Cross-training in all practice departments including the opticalwill be provided.

Ideally, you will have a minimum of two years’ experience in an optometry clinic or in other customer service field. Having strong multi-tasking, organizational, and time management skills with superior attention to detail is an asset. You must be willing to work on-site for 8-hour shifts between 8 am and 5 pm, Monday to Friday. This is a fulltime position of 30– 40 hours per week.

TO APPLY

If you are interested in joining the new team, please e-mail a combined cover letter and resume to employment@valleyfamilyoptometry.ca . In your cover letter, tell us what excites you about joining our team and why you would be a great fit.

We will be accepting applications and interviewing candidates on an ongoing basis until the position is filled so we recommend that you apply immediately.

We thank all applicants for their time and interest and regret that we are only able to contact those selected for an interview.

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