ECPJOBS - Full Time Optometric Assistant

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Published: June 18, 2024

Full Time Optometric Assistant

Toronto, ON, Canada | Full Time

Corktown Eyecare

Corktown Eyecare is a growing Optometry practice, looking to add a new FT Permanent staff member to its team.

The successful candidate will be responsible for performing the following under the direction of the Doctor:

Administrative duties that would include but are not limited to filing, emails/correspondence and billing.
Strong communication skills, with attention to detail
Strong organizational skills and the ability to work independently and collaboratively in a dynamic team environment
Handling Front desk/Reception, phone inquiries, emails and booking appointments.
Utilizing electronic records management software
OHIP/Insurance billings and validations
Maintaining Clinic's cleanliness and sanitizing testing areas and equipment.
Commitment to to effective and timely completion of tasks and timely communication
Clinical testing with patients before and during their exam.
Utilizing imaging and diagnostic equipment (Optos, Retinal Camera, OCT, VFT, AR/NCT)
Internal and external communication with other care providers, sending referrals to specialists and following up.
Contact lens teaches
Utilizing electronic records management software including sensitive and confidential information
Training on all equipment is provided
Eager to learn and master new tasks to continue to facilitate a high level of patient care
Customer Service/Sales duties by building lasting relationships with our patients
Assisting patients with styling and and advising about their purchase of eyewear
Consultative selling
Understanding patients and being attentive to patient needs
Being goal oriented and being dynamic to meet targets

This is an active role that requires a creative thinker with strong customer service skills. English language proficiency is a must to be an effective communicator. You will be the first and last impressions that patients interact with, thus requiring you to have effective time management skills, as well as the ability to multitask and prioritize ongoing responsibilities.

Computer literacy is necessary to be a successful candidate for this position.

Being a growing and developing office we are seeking hard working, dedicated individuals who are committed to growing the business, within a positive engaging dynamic working environment.

Availability

Monday 8:30 - 5

Tuesday 11- 7

Wednesday - currently closed, but potential future changes with continued growth

Thursday 11 – 7

Friday 8:30 - 4

Saturday 9-1

Must be available for the hours above.

Benefits:

Company events
Store discount
Vision care
Health Care Benefits via health spending account - offered after a period of employment at the practice
Continued professional education and development ongoing learning and development

Experience: Minimum 1 year experience in customer service/sales

Work Location: In person

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